Effective Date: 15th August 2015

This Payment Policy outlines the terms and conditions related to payments for services provided by Avax Digital Solutions (“we,” “our,” or “us”). By using our services, you agree to comply with the terms described below.

1. Payment Terms

1.1 Service Fees:

  • Fees for our services are communicated in advance via quotations, invoices, or agreements. All prices are listed in [currency] unless stated otherwise.

1.2 Payment Schedule:

  • Payments may be required in full upfront, in installments, or upon project milestones, as specified in your service agreement.

1.3 Due Date:

  • Payments are due by the date indicated on the invoice. Late payments may result in delays in service delivery or suspension of services.

2. Payment Methods

We accept the following payment methods:

2.1 Bank Transfers:

  • Bank account details will be provided on the invoice. Clients are responsible for any transfer fees.

2.2 Credit/Debit Cards:

  • Payments can be made securely through our payment gateway.

2.3 Other Methods:

  • Additional methods (e.g., UPI, wallets) may be available based on the client’s location. Details will be provided upon request.

3. Taxes and Fees

3.1 Taxes:

  • All applicable taxes (e.g., GST) are added to the invoice unless specified otherwise. Clients are responsible for paying these taxes.

3.2 Transaction Fees:

  • Clients are responsible for any transaction fees imposed by their bank or payment provider.

4. Refunds and Disputes

4.1 Refund Policy:

  • Refund requests are governed by our Refund Policy. Please refer to that document for details.

4.2 Dispute Resolution:

  • If you believe there is an error in the invoice or payment, notify us at billing@avaxdigital.com within [X] days of the payment date. We will investigate and resolve the issue promptly.

5. Late Payments

5.1 Penalties:

  • Payments not received by the due date may incur a late fee of [X]% of the invoice amount per [week/month], as specified in your service agreement.

5.2 Service Suspension:

  • We reserve the right to suspend or terminate services if payments are overdue beyond [X] days.

5.3 Debt Recovery:

  • In cases of non-payment, we may engage third-party collection agencies. Clients will be responsible for any additional recovery costs.

6. Advance Payments and Deposits

6.1 Deposits:

  • For certain services, an advance deposit may be required to initiate the project. Deposits are non-refundable unless specified otherwise.

6.2 Retainer Agreements:

  • Retainer-based services must be paid in advance for the agreed-upon duration.

7. Currency and Exchange Rates

7.1 Currency:

  • All payments must be made in [currency]. Clients are responsible for currency conversion fees, if applicable.

7.2 Exchange Rate Fluctuations:

  • For international clients, payment amounts are based on the exchange rate at the time of invoicing.

8. Amendments to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Payment Policy, please contact us:

Thank you for choosing Avax Digital Solutions. We value your business and strive to make the payment process smooth and transparent.